Privacy Policy

A legal disclaimer

Effective Date: April 30, 2026

New Orleans Seafood & Wings respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, place an order, request catering, contact us, or interact with us online.

Business Information

New Orleans Seafood & Wings
7245 Rockbridge Road
Lithonia, GA 30058
Phone: 404-826-1435
Email: epiqeatsga@gmail.com

Information We Collect

We may collect information you voluntarily provide, including:

Name
Phone number
Email address
Delivery address
Event or catering address
Order details
Catering request details
Payment-related information
Messages submitted through our website, contact forms, or catering forms

We may also collect basic website information, such as device type, browser type, pages visited, and general website activity, to help improve our website and customer experience.

How We Use Your Information

We may use your information to:

Process orders
Respond to catering requests
Provide quotes and event information
Contact you about your order, inquiry, or catering request
Provide customer service
Send updates, specials, or promotions if you choose to receive them
Improve our website, menu, marketing, and services
Maintain business records
Protect our website, customers, and business from fraud or misuse

Online Orders and Payments

If you place an order or make a payment through our website or a third-party ordering service, your payment may be processed by a secure payment provider. New Orleans Seafood & Wings does not store full credit card numbers on its website.

Catering Requests

If you submit a catering request, we may use your name, phone number, email address, event details, guest count, budget, and menu interests to respond to your request, provide a quote, confirm availability, and coordinate your order.

Emails, Texts, and Promotions

If you provide your phone number or email address, we may contact you about your order, catering request, or customer service matter.

If you choose to join our email or text list, we may send you specials, updates, offers, and announcements. You may opt out of promotional messages at any time by following the unsubscribe instructions or contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with service providers that help us operate our business, including:

Online ordering platforms
Payment processors
Delivery providers
Website providers
Email or text marketing providers
Advertising or analytics providers
Legal or government authorities when required by law

These providers are only given information needed to perform their services.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve the website experience, understand visitor activity, support online ordering, and help with marketing or advertising.

You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no website, internet transmission, or payment system is completely secure.

Third-Party Links

Our website may link to third-party services such as online ordering platforms, payment providers, delivery services, social media pages, Google Maps, or review platforms. We are not responsible for the privacy practices or content of those third-party websites.

Children’s Privacy

Our website is not intended to collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Your Choices

You may contact us to:

Ask questions about your information
Update your contact information
Opt out of promotional emails or text messages
Request removal from our marketing list

If you have questions about this Privacy Policy, please contact us:

New Orleans Seafood & Wings
7245 Rockbridge Road
Lithonia, GA 30058
Phone: 404-826-1435
Email: epiqeatsga@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.